key aspects and benefits of WhatsApp marketing
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1. Direct Communication Channel is customers in real-time. This direct interaction can be leveraged for customer support, sending personalized messages or polls.
2. Customer Engagement: updates, notifications, and alerts about new products, services, or promotions and the customers informed and engaged.
3. Building Relationships build stronger relationships with their customers lead to increased loyalty and repeat business.
4. Cost-Effective: Compared to traditional SMS marketing, WhatsApp can be a more cost-effective solution, looking to reach a global audience.
5. Rich Media Support: types of media such as text, images, videos, and documents. Businesses create engaging content and multimedia campaigns to attract and retain customers.
6. Automation and Chatbots can include automated responses to frequently asked questions or transactional notifications.
7. Global Reach: Attractive platform for businesses aiming to reach a diverse audience across different regions.
8. Customer Feedback and Surveys: WhatsApp to gather valuable feedback from customers through surveys or polls.
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