Communication
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Communication
Strategy:
The communication should
be very simple and clear. Communication is an effective tool that have the
power to change anything.
Your communication
should be related to your positioning of the brand.
Always try to use simple
words, so that both our internal & external customer understand the crux of
the message
The communication should
build trust, loyalty, value, relationship & confidence in the minds of customer
Things to be
considered while developing communication
1. Clarity
2. Correctness
3. Creativity
4. Conciseness
Contents of the communication
1. Positioning of the
Brand
2. Customer type
3. Value Statements 1,
2, 3
4. Data / Benefits &
Advantages of the Brand
5. Edge over
competition
6. Punch line / Tag
line of the Brand
Example:
Communication of
Gelusil
1. Positioning – Heart burn
2. Customer type – People
who are overeating / oily food / snacks
3. a.) just 2 spoons will
give relief from the heart burn
b.) Neutralizes the acid content in the stomach
4. Long lasting and
fast acting / Takes care of Heart burn, Gas and Acidity and proven clinically
5. Provides Magnesium
hydroxide 250 mg which reduces constipation due Aluminum hydroxide
6. Cool it… with
Gelusil
Hope this page brings a
better understanding
Thanks for reading…
Stay tuned!
SM
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